Your Nutrition Guide
Your Personalised Pathway to Health and Wellness
As an Accredited Practising Dietitian and Accredited Nutritionist, I'm thrilled to guide you on this exciting journey towards better health. Specialising in Telehealth appointments (both online and phone), I aim to bring top-notch nutrition advice right to your fingertips, making it easy and convenient!
Your Dietitian Appointments
Each of our sessions together follow a straightforward yet personalized structure
Each time we meet, we'll start with a quick catch-up, discussing your current situation and looking over your health goals. We do this at every session, not just the first, to make sure we're always working towards what matters most to you.
Catch-Up & Explore
Based on your updates and objectives, we'll identify the next steps in your health journey. You'll always have a say in where we're headed next - after all, this journey is yours!
Set the Course
Depending on the type of session you've booked, we'll put together a practical action plan. Each action plan contains a summary of the key information and changes/ skills to practise between appointments. You may also receive additional plans like a calorie counting plan or meal guide only if they're right for you and based on the appointment type.
Plan to Action
Keep going with the plans and strategies we've discussed, and note down any challenges that come up. Together, we'll navigate these hurdles and keep moving forward.
Staying the Course
So, are you ready? Let's embark on your journey towards better health and wellness together.
Here's to making every step count!
Embrace the Convenience of Online Telehealth Appointments
Our online dietitian appointments offer you the same comprehensive service as in-person ones, without stepping outside your comfort zone. We now sail the virtual seas using Halaxy Telehealth. There's no need to download any software. Just click the link sent to you at your appointment time, verify your identity, and join me in our virtual consultation room.
Experience the Convenience of Phone Dietitian Appointments
Phone consultations are just as engaging and insightful as online or in-person sessions. I'll call you on your chosen number at our arranged time. We may not share visuals during the call, but rest assured, you won't miss out on any important information. Depending on the type of appointment you've booked, I may send over an action plan or resources we discuss post-session, ensuring you have all the necessary tools for your health journey. This way, you can focus on our conversation and your wellness goals
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How do I book an online appointment?Booking an online appointment is as simple as visiting our booking page HERE Our booking process is simple and straightforward. Choose the type of consultation and fee that suits your needs, select a suitable date and time from our interactive calendar, and submit your details. An email confirmation with all appointment details will be sent to you.
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What's the cost for an online appointment?We're passionate about making expert nutrition advice accessible. The fee for online appointments varies, depending on the type of appointment and its duration. To check our fees, please visit our booking calendar HERE
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Am I eligible for a Medicare rebate?Medicare rebates are available with an eligible referral from your GP. If you're not sure about your eligibility, don't hesitate to email us at contact@flexandfeed.com.au - we're here to help.
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Can I get a rebate through my private health insurance?If your private health insurance 'Extras Cover' includes online dietitian consultations, you could be eligible for a rebate. Please check with your insurance provider for specifics. If necessary, we can include a Dietitian's Medicare Provider Number on your invoice.
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How are payments taken?For your first appointment, you'll fill out a pre-consultation form and provide your card payment details. At the time of your appointment, we'll process the payment using Halaxy, a widely-used and secure practice management software. Learn more about it HERE
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What program is used for online appointments?We use Halaxy Telehealth for all online appointments. No downloads needed! We'll send you a link to your appointment, and you just need to click it at the time of your consultation. It will open in your internet browser.
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How can I test my internet speed?A smooth consultation requires good internet speed. To test your internet speed, click HERE
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Need to reschedule or cancel an appointment?Life can be unpredictable, we completely understand! However, please keep in mind our cancellation policy to maintain fairness and efficiency: If you need to reschedule or cancel with 48 to 24 hours' notice, there will be a fee of 50% of the appointment price. This compensates for the time we set aside specifically for you. If changes crop up with less than 24 hours' notice, we'll unfortunately have to charge the full 100% of the appointment price. This is due to the difficulty of filling that slot with such short notice. For EPC/CDM appointments only: there's a $30 fee if you need to reschedule or cancel with less than 48 hours' notice. Remember, Flex and Feed is a dynamic duo offering premium, personalized advice to our fantastic community. These policies ensure we can continue to deliver our top-notch services. We appreciate your understanding and support of our small business!
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Have a Medicare-eligible referral?Awesome! You can email it to us at contact@flexandfeed.com.au or fax it to us at 03 9492 5210. Just a heads up, all our appointments do come with a gap fee.
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Stuck with your booking?Don't sweat it - we're here to help. Drop us an email at contact@flexandfeed.com.au or give us a ring at 0412785828.
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Can't find what you're looking for in our services?Don't see exactly what you need? We're all ears. Contact us at contact@flexandfeed.com.au and let's chat about how we can tailor our services to your specific needs.